Saturday, October 17, 2015

Customer Complaint to Heaven

We have ways to make you talk
You won’t like it at all
If you can’t run, walk
If you can’t walk, crawl
But don’t look down
It’s a long, long fall
 - Warren Zevon, You’re a Whole Different Person When You’re Scared

God’s Customer Service Department

Subject:   Prayer, granting thereof

I am writing because I believe in my heart* that God is kind and merciful** and that He may have inadvertently overlooked my personal petitions lately. Regrettably*** my level of satisfaction with regard to my prayerful requests for His help ranks at 1 on the 1-5 scale****.

*         By which I mean my brain is totally an atheist.
**       By which I mean totally indifferent to the fate of his children who he foolishly created with more free will than goodwill.
***     By which I mean I am so filled with regret that everything I do these day is regrettable.
****   5 = rapturously satisfied
          4 = pleasingly surprised
          3 = expectedly underwhelmed       
          2 = deeply unsatisfied
          1 = blindingly enraged

I have been very depressed lately. Tech Support Guy died rather unexpectedly and quickly at the end of last year. This year did not begin well, but I expected it to get better. Regrettably, it has gotten worse because of an impulsive decision to move from my home of 30 years, back to the place where I was born.

I will now briefly recount the issues presented in my increasingly desperate prayers, and the progressively unsatisfactory replies.

When TSG died last year, I initially requested comfort in my grief and resolution of my mixed feelings. Arguably, the response  - in which I spent the next three months in a numb daze - was at least a response. Furthermore, the numbness was, upon reflection, preferable to the panic attacks that would ambush me, sometimes in public. While the numbness helped, I couldn’t help noticing that it came with a certain passive aggressive pinch of guilt. I was reminded frequently that part of my grief was coming to terms with what a jerk my husband was and feeling guilty for not feeling guiltier.

I prayed to God to get over this stage of grief. In response one day I had this long conversation inside my head where I imagined myself being married to one of those rugged guys in erectile dysfunction commercials. He had this trim casual elegance and gruff smile with a dimple and he read interesting books and volunteered at the no-kill pet shelter and cooked perfect lamb shank risotto.

Inside my head, me and Erectile Dysfunction Dude had a long conversation about the tipping point between creative genius and drug-addled insanity, and at first we agreed to disagree about where Frank Zappa fit on that scale. His point, while well articulated, boiled down, I thought, to his assertion that Zappa was so far ahead of his time, like the Jules Verne of music, that our grandchildren will recognize and celebrate his prescient genius.

I maintained that Zappa was merely postmodern before we got there, but now that we’re as over postmodern as we are over Millennial hipsters and their facial hair, Zappa' ouvre hasn’t aged well, I insisted.  I was all, nobody has to worry about eating yellow snow thanks to global warming.

EDD sort of won the argument when he picked up the pepper mill that my dead husband paid $80 for, held it like a mic and said  “Brown shoes don’t make it. Quit school. Why fake it?” Then he dropped the pepper mill and stood up and cleared the table and washed the breakfast dishes. I still smile seeing his dimples.

But, while I appreciate the release and peace this reverie brought, I can’t help thinking it was a bit cruel to leave me sitting there at the end and focusing on the egg yolk dried to crust on my empty crumb-scattered plate. EDD does not exist in this universe, and certainly not in my neighborhood, let alone my breakfast table.

Now, Customer Service, I don’t like to complain despite the well-established fact that it is one of my more highly developed God-given skills. If that was where my prayers and your services ended, I would not have written this letter, and I would have accepted this as a normal part of life in general and the grieving process in particular.

Regrettably, that moderately satisfactory result was not to be.

By the end of the summer I had made a decision to move from SoCal to Puget Sound WA. The decision itself was not impulsive because I had been discussing this with my sister for years. But the timing was. We had both expected to move next year. Instead God sent us the perfect house at the perfect price in August. By September, it was ours. I have sold my house and will move in a few weeks. This has been stressful, and I have been plagued with doubts and uncertainty.

What was God thinking? I didn’t ask for this, and realized too late that I was not ready. The stress has not been managed very well. In fact, it has pushed me down and tried to hold a pillow over my face. Was this some dramatic foreshadowing of my worsening depression?

There are some days, when instead of summoning EDD to cheer me up inside my head, TSG shows up and remind me what a dick he was to leave me with a hoarding room filled with 40 years of old computers, electronics, ham radio, speakers and a dozen or so keyboards, decaying cartons of connectors, adaptors, accessories, and operating manuals for same, plus old magazines about computers. And porn. Ahh the porn. All covered with dust and cobwebs so old they were greasy, and interspersed with fossilized rat feces.

At this point I should stop to mention that there was, praise God, no fresh feces and that was entirely due to the inspiration I received from God a few years ago when I saw a rat stroll down my hallway late one night. The Lord moved me to, at least annually, toss a box of mothballs into the room and then pop a fogger and close the door. So, props for that.

Anyway. Cleaning out the hoarding room was so depressing that I petitioned God to either a) stop making me feel suicidal; or b) kill me, already.

(Now, I know from personal experience if you use the S-word around people with 3-digit IQs they tend to ask awkward questions and generally feel the need to intervene. But seriously, Customer Service?  Surely God knows the difference between an impulsive cry for help and a rational decision to pull the boxing gloves off and walk out of the ring. Perhaps that will the be subject of my next strongly worded letter to your office.)

Anyway. Back to the subject of this letter: my strong dissatisfaction with the answers to my recent prayers.

I remember the nuns telling us God always answers our prayers, but sometimes the answer is no. I confess that even back then, I found this to be an uncomfortable stretch of logic and an affront to the rules of rhetoric: assuming that prayers were always presented in the form of yes or no questions. Even back then, I knew life was uncertain and the biggest single problem was not whether or not to do something; but in deciding what the fuck to do/not do. In all honestly, I probably wouldn’t have put it like that back in Sister Francis Mary’s classroom. My nuanced use of profanity is another one of the skills I have honed with study, age, and the generous help of God.

I asked God to make the decision and then execute it. I wanted the cup of my fate to pass. And like he did to his son at Gethsemane, God turned back to his dice game and his small batch single malt. Douche move, Customer Service. Like Jesus, this was my darkest hour. I asked for the cup to pass, like Jesus did, only different. I asked God to pass me a sip of the scotch, not to spare me from the consequences of my overhasty decisions. A little help.

Instead, apart from the hardship it caused me to have to drink alone, I didn’t even get that kiss from Judas first. Just radio silence. I didn’t get the courtesy of a kiss off, Customer Service. I cannot conclude otherwise than that I have been treated with greater disrespect than God forced his only begotten son to undergo on my behalf. (Speaking of that, all the good that did, eh?)

I am forced to conclude that this part of your business model may be one of the reasons your franchises have suffered recently. Miraculously letting Saint Mother Theresa and that other one wearing Prada gowns and red shoes (no, not Dorothy) get away with mother and child abuse respectively may have seemed like good ideas at the time. But bread and circuses and a charismatic pope don’t distract those in need of God’s mercy and help. We notice God’s ongoing failure to fix this mess our God-given free will has gotten us into individually and collectively.

I am writing this letter in the spirit of a consumer who has experienced problems with the product and feels the terms of the warranty have not been met. I’m hoping you can put this right by making the Zoloft kick in sooner rather than later. I think that’s the least you can do*.

* And by least, I mean that’s probably the most you can do.

I would like to conclude with a respectful and well-intentioned caution. Perhaps you are not aware that it was actually man who created God in the first place through the force of our belief in some benevolent purpose to give our brief lives meaning as we trudge through this vale of tears. Accordingly, we can uncreate gods by ceasing to believe in them. The dustbin of history is filled with the decaying corpses of gods men no longer believe in.

Please consider that in the event your boss goes out of business, you probably have no unemployment compensation to fall back on. Customer services are pretty thin on the ground these days, and it would be regrettable* for me to see you standing on the side of the road holding cardboard signs invoking god’s blessings as I blow this town and head to my new life.

* Regrettable in the sense that I would give as many fucks** about your plight as God does about my plight.
**    Zero

Respectfully,

Dissatisfied Customer

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